

For Agents
How do I arrange a programme for my students?
How do I arrange a programme for my students?
Simply contact us, and we’ll guide you through selecting the best programme based on your students’ needs, including duration, excursions, and language lessons. Our team ensures a smooth booking process and supports you every step of the way.
Can programmes be tailored for specific groups?
Can programmes be tailored for specific groups?
Absolutely. We offer flexible, tailored programmes to meet the specific interests and academic requirements of each group. You can select a mix of excursions, activities, and English lessons to suit the needs of your students.
What support do you offer throughout the stay?
What support do you offer throughout the stay?
We provide full support to agents and students before, during, and after their stay. Our local coordinators ensure students are well looked after and all arrangements run smoothly. We’re available to answer any questions you may have along the way.
Are you members of any professional associations?
Are you members of any professional associations?
Yes, we are proud members of BETA (British Educational Travel Association), which ensures we adhere to the highest standards in educational travel, giving you peace of mind in our programme quality and safety.
For Parents
What safety measures are in place for my child’s stay?
What safety measures are in place for my child’s stay?
Safety is our top priority. We carefully vet and train all hosts, and our staff follow strict guidelines to ensure student well-being. We also adhere to UK safety regulations and are BETA-certified for additional peace of mind.
Will my child have adequate supervision?
Will my child have adequate supervision?
Yes, students are supervised by our experienced coordinators during activities and excursions, and hosts provide guidance and support during the stay. We make sure every student is well looked after and feels comfortable.
What will my child’s daily schedule look like?
What will my child’s daily schedule look like?
Students enjoy a balance of English lessons, excursions, and activities, depending on the programme. Each day is structured to provide a mix of learning, cultural exploration, and free time with their host family for a well-rounded experience.
Can I communicate with the host family during my child’s stay?
Can I communicate with the host family during my child’s stay?
Yes, you will receive information about the host family before the stay, and we encourage open communication. Our coordinators are also available to support parents with any questions or concerns during the programme.
For Hosts
What is expected of me as a host family?
What is expected of me as a host family?
As a host family, you provide a warm, welcoming environment, including accommodation, breakfast, dinner, and a packed lunch for the student. You may also need to drop off and collect the student at designated points for activities or excursions.
How long do students typically stay?
How long do students typically stay?
Stays vary depending on the programme. Most students are with families for 2-3 weeks, while some programmes involve shorter stays of 2-5 nights. We aim to match students with families based on mutual preferences and availability.
Will I be compensated for hosting a student?
Will I be compensated for hosting a student?
Yes, hosts receive payment per student per night. Additional compensation is provided for special requests, such as early pick-ups or extra packed lunches. We’re committed to making hosting a rewarding experience.
What if there are any issues during the student’s stay?
What if there are any issues during the student’s stay?
Our local coordinators are always available to support you if any issues arise. Whether it’s a concern about language, homesickness, or scheduling, we’re here to help and ensure a positive experience for both you and the student.